plate. — Dubai, UAE
Terms of Use
Last updated: 7 October 2026
Effective date: 7 September 2026
Operator: plate., Dubai, United Arab Emirates
Contact: hello@plateguide.ae
Content complaints: reports@plateguide.ae
1. What plate. is
plate. ("Plate", "we", "us") is a members-only application for logging, rating and discovering fine-dining restaurants in Dubai. These terms are the agreement between you and us for using it. Our privacy policy explains what we do with your data and is part of this agreement.
By creating an account you accept these terms. If you do not accept them, do not create an account.
2. Who may join
- You must be 18 or over. Plate is about restaurants and includes bars and alcohol on menus; it is not for children.
- You need an invitation from an existing member. Every account exists because a member brought it in, and we may close accounts that were created any other way.
- One account per person. Do not share your password, and tell us at once if you think someone else has used your account.
- We may refuse or close an account at our discretion, and will tell you why where we reasonably can.
3. Your content
What you log — visits, ratings, dish scores, notes, photos, wishlists — is yours. You keep whatever rights you have in it. So that Plate can work, you give us a licence to:
- show it to other members, which is the point of the app: your log is visible to every signed-in member, as the privacy policy describes;
- store, resize and copy it as needed to run the service (thumbnails, backups, moving hosts);
- use it in aggregate, stripped of anything that identifies you, in the insights products described in section 5 of the privacy policy;
- show your name with it to a restaurant only if you have turned on "Put my name to my ratings" in your profile, and only about that restaurant.
The licence ends for a piece of content when you delete it, except for copies already in backups (which expire on their own schedule) and reports already sent to a restaurant, which we cannot recall.
You confirm that you have the right to post what you post — in particular that photos are yours to share and do not show people who have not agreed to appear.
4. What you may not do, and what happens if you do
Plate has no tolerance for objectionable content or abusive members. You may not post — in a note, a photo, a username or anywhere else:
- abuse, harassment, threats, or anything meant to intimidate or demean someone;
- hate: content that attacks people for their race, ethnicity, nationality, religion, sex, gender, sexual orientation, disability or age;
- spam, advertising, or the same content posted over and over;
- anything illegal, sexually explicit or violent, or that infringes someone else's rights;
- other people's private information — their phone number, address, email, or a photo of them they have not agreed to.
Nor may you:
- post a review of a restaurant you own, work for, or are being paid by, without saying so in the note;
- log visits that did not happen, or ratings you were paid for;
- use the app to scrape, collect or export other members' content, or to build a dataset of it;
- interfere with the service — probing, overloading, or working around its access controls;
- impersonate someone else, or use a username that misleads people about who you are.
Plate checks notes for a short list of abusive words and will not save a note that contains one.
Reporting and blocking. Every visit and every profile on Plate has a Report it link: choose what is wrong, add a note if you like, and it comes to us — never to the person you reported. You can also block any member from the same place: their visits, profile and name disappear for you, neither of you can follow or upvote the other, and they are not told. You can unblock them at any time from your profile. You can also write to reports@plateguide.ae.
What we do. We review every report within 24 hours. If content breaks these rules we remove it from view, and we may suspend or close the account that posted it — at once and without warning when the content is serious, such as threats, hate or someone's private information. We may do the same when we find such content ourselves.
5. Restaurants and menus
Menus on Plate are copied from each restaurant's own published menu and checked by hand, but restaurants change their menus and prices without telling us. Treat every price as a guide and check with the restaurant. Restaurant names and menus belong to the restaurants; they are shown here so members can log what they ate.
Ratings and notes are members' own opinions. We do not verify them, and a rating is not a statement of fact by us about any restaurant.
6. Our service
We aim to keep Plate running and your data safe, but we provide the service as it is, without warranties. We may change features, and we may stop the service; if we stop it, we will give you a way to export your log first.
To the extent the law allows, we are not liable for indirect losses, for content posted by members, or for decisions you take based on ratings or menus shown on Plate. Nothing in these terms limits liability that cannot be limited by law.
7. Ending things
You can delete individual visits inside the app at any time.
You can delete your account at any time from your profile: Profile → account → Delete my account, then your password and your username to confirm. It takes effect immediately: your account, profile and profile picture, every visit, rating, dish score, note and photo, your wishlist, your follows, followers and upvotes, your badges, your blocks and the record of your privacy choices are removed at once and cannot be recovered. Other members' own content is not affected, and anyone you invited keeps their account. If you would rather, email us and we will do it for you within 30 days. Section 8 of the privacy policy has the detail.
We may close your account if you break section 4.
8. Changes to these terms
If we change these terms materially we will tell you in the app or by email before the change takes effect. Continuing to use Plate after that is acceptance of the new terms.
9. Law and disputes
These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai. If something goes wrong, write to us first — most things can be sorted out by email.
10. Contact
plate.
Email: hello@plateguide.ae
Content complaints: reports@plateguide.ae
Dubai, United Arab Emirates